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Strategy for Service Quality Improvement Based on Patient Experience Using Importance Performance Analysis in Inpatients General Hospital in South Sulawesi Province, Anwar, Asvika A., Pasinringi Syahrir A., Zulkifli Andi, Rivai Fridawaty, Sidin Andi Indahwaty, and , Pharmacognosy Journal, October 2023, Volume 15, Issue 5, p.743-749, (2023) PDF icon PDF (399.44 KB)